Frequently asked questions.

What is Alexander’s Medical Supply Philosophy on Medical Care?

Alexander’s Medical Supply was founded on a better model of care designed around patients’ needs that provides a higher level of quality and service affordably. We do this through innovative design, excellent customer service, and the efficient use of technology.

Our entire team believes in building trust-based partnerships with our patients. Rather than simply Dispensing a Medical Equipment and sending you on your way, our staff will collaborate with you as your long-term health care advocate, help you manage your health issues and navigate complex decisions, and empower you with the knowledge and guidance you need to make positive changes.

Will you Bill my Insurance?

Yes, we are in network with various health insurance companies.

  • Medicare Part B

  • Illinois Medicaid

  • CountyCare Health Plan

  • Humana Tricare

  • Wellcare

  • Molina Healthcare of Illinois

  • Aetna Better Health of Illinois

What is needed in order to get the medical equipment covered by my insurance?

  • Qualified Diagnosis

  • Prescription from your Doctor

  • Medical Notes or Chart Notes, supporting the need for this medical device.